FREQUENTLY ASKED QUESTIONS

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Important General Questions

Website launch honay se pehle jo telegram use karne ka main maqsad tha wo ye ke pichhli saari products  ka bhi data aapko mil jae lekin ab website ke launch honay ke baad telegram channels ke sath sath whatsapp groups ka bhi use shroo kar dia hay jiska main maqsad ye hay ke products ki notifications aur updates yani price change, out of stock, re-stock wagera ki information aapko milti rahay. Ham yahi suggest karenge ke hamaray telegram channels aap lazim join kar lein. Is ke zariye aapko important messages, tips & techniques, guide aur interesting offers bhi share kee jati hein.
For detail pls watch: https://www.youtube.com/watch?v=ekz8exMiIHs&t=555s

For Telegram Channels , Pls join:
Guide ke liye: https://t.me/resellerguide
General Products Channel: https://t.me/resellerschannel
Toys Channel: https://t.me/toyswholesale
For Gadgets & Accessories: https://t.me/pakgadgets

Ye links sirf telegram ke zariye hee open hongi. Agar telegram installed nahi hay to pehle install kar lein yahan se:
https://play.google.com/store/apps/details?id=org.telegram.messenger
Agar Telegram ki connectivity mein koi issue aaye to screenshot ke sath whatsapp number: 0334-3948583 pe rabita kejiye ga to solve karwa dia jaega.

For Whatsapp Communities, Pls join:
For General Products: https://chat.whatsapp.com/E6H5YCNIAV8Le1QzAOkE2g
For Toys: https://chat.whatsapp.com/EH9KYHOmynC5jg9Vk4VcCx
For Gadgets & Accessories: https://chat.whatsapp.com/Cxu4Tk1FHxqBYKFovIBDqs

Jee bilkul kisi bhi platform ya marketplace pe aap sell karna chahte hein aap beshak karein, no issue.
For more detail, pls visit: https://youtu.be/ekz8exMiIHs?t=790

Facebook pe page bana ke products post karein aur behtreen result ke liye unko boost karein. Similarly facebook groups aur marketplace ko bhi try kar sakte hein.
Instagram par bhi same tareeqa rahega, paid advertisement ka response qadray behtar hota hay.
Iske ilawa tik tok pe short videos promote kar sakte hein, whatsapp business pe apna catalog banaein, olx pe sell karein, apne social contacts ko products ki listings broadcast karein, whatsapp groups mein participate karein.
Sab se best ye ke apni website banaein (dukan.pk pe bana sakte hein, shopify pe bana sakte hein ya budget achha hay to private apne domain aur apni hosting per private independent backhand dashboard ke sath build karein) aur phir usko google adwords ke zariye ads bana ke promote karein, products ki review videos banaien ya influencers ke through iski marketing karwaein. Mazeed marketing and promotion techniques ke liye youtube ki videos lazim dekhein ye aap ka apna business hay jitna time denge jitne efforts karegne utna result milega.
For more detail, pls visit: https://youtu.be/ekz8exMiIHs?t=860

Total 3 different Models hein hamari Dropshipping ke.
1) Daraz: Aap ki payment including profit ki amount aap ke account mein Daraz ke through direct aapke bataye hue account mein aayegi.
2) Aap ke courier account se: Agar orders aap apne courier account ke through dispatch karwatay hein to aapko aapki payment including profit isi courier company se direct aapke account mein mosool hogi aapke bataye hue bank account mein.
3) Hamaray Courier Account se: Agar orders aap hamaray courier account ke through dispatch karwatay hein to aapki koi payment nahi lagegi aur sirf net profit aapke bataye hue account mein har 10 din baad aapko mosool hogi. (Customer ko aap hee ke naam aur contact number se parcel jaega). Filhaal ham Call Courier, Trax aur Postex ki services use kar rahay hein

Behtar to ye hay ke aap khud se search karein  aur prices compare karein feedback dekhein customer reviews dekhein aur phir decide kar lein ke kis company se aap ka dil mutmain hay. Different partners ne different companies mein apne apne accounts open kiye hue hein aur yun hamaray pas taqreeban saaray major courier companies ke riders almost daily aa ke ham se parcels collect kar ke le jatay hein jin mein TCS, Leopards, Trax, Call Courier, Blue-ex, Forrun, Insta Courier, Postex, M&P wagera shamil hein.  Hamari kisi bhi company ki koi jawabdari zimmedari liability nahi na hee koi lena dena hay lekin phir bhi agar koi suggestion chahiye to munasib service aur munasib rates aap ko Trax, Postex ya Call Courier se mil jaenge hamaray reference se. Mazeed info ke liye visit karein: http://pakdropshipping.com/my-courier-account/

Registration charges ke kaee reasons hein jo ke yahan mention karenge to kafi lengthy ho jaega. Investment and registration charges mein farq hota hay. Registration charges na rakho to direct customers apni personal shopping hamaray is platform se shroo kar denge aur yun hamaray partners ka haq maara jaega. Aap iske charges pay karte hein to hamaray system mein aapke account ki registration hoti hay aapka account create hota hay aur is account se aapke orders process honge ke ye partner account ka order hay. Registration ke bager wholesale price pe single piece ka order process karna possible nahi. 
For detail, pls watch: https://www.youtube.com/watch?v=fTeSHq034v4&t=1372s

Ad Campaign run karni ho to lazim 0334-3948583 pe picture send kar ke stock ki availability confirm kar lia karein please. 
Also pls watch: https://www.youtube.com/watch?v=fTeSHq034v4&t=1539s

Orders, Returns & Refunds

Sunday ke din Daraz aur doosre tamam couriers ka off hota hay lekin phir bhi aap koshish karein ke jese hee aapko order receive ho to aap jald se jald hamari website pe apna order place kar dia karein chahay koi bhi din ho koi bhi time ho.

Order processing delays ki ham se complain na kariye ga. Orders sirf wohi process honge jo dopehar 12 bajay se pehle mosool ho chuke honge. Warna next day dispatch honge.

Watch this video for step by step guide about How to Order Procedure: https://youtu.be/jIjkjzX-UH4

Jee bilkul aap is baat ki tassalli rakhein ke consignee parcel par PakDropshipping ka koi zikar nahi hota. Aap ka bataya hua naam aur number hee Sender name mein likha jata hay.

Aapko aik dedicated Account Manager assign kar dia jaega jo aapke orders se related issues ko handle karega. Account Manager ka Contact Detail aap ke first order mosool honay pe provide kar dia jaega. 

Daraz se payment direct aapke account mein aayegi month mein 3 times yani after every 10 days. Ye aapka apna zaati store aur aapka apna business hay iski payment aur profit se hamara koi lena dena nahi hay

Is soorat mein aap Daraz se direct rabita karein. Inke returns hamaray control mein nahi. Aap ne apne parcels ka track khud rakhna hoga. Ham sirf unhi ki update de sakte hein jo hamaray pas receive ho gaya baqi aap daraz seller center call kar ke mazeed status khud check kar sakte hein ya complain launch kar sakte hein. Ye Daraz seller center ka number hay: 021-111735537

COD ka department separate hay. 10% unke service charges hein cash handling charges nahi hein ye. Unki team aapke parcels ki booking karte hein, aapke accounts statement mein entry karte hein, printout nikaalte hein, warehouse mein unke apne packaging ka staff hota hay jo saari items ko pack and dispatch karte hein, returns and delivered ki update rakhte hein, apni investment kar ke aapka order ship karwate hein, returns jab aatay hein to products ki packaging condition bhi kharab ho chuki hoti hay ye sab services isi 10% se hee cover hoti hein. Parcels lost bhi hotay hein, time pe returns nahi aatay, IT ki poori team ki salary aur aapko dedicated account manager provide karna, aur bhi bohat kuch. In sab ke bawajood agar koi return aata hay to COD department ka to koi qasoor nahi hay ke wo apna loss karein jabke services poori provide kee hein.

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