1. General Agreement
When placing an order on our website, both parties acknowledge that PakDropshipping is authorized to dispatch orders on behalf of the partner, following the instructions and terms provided below:
2. Partner Obligations
– Compliance: The partner commits to compliance with all pertinent laws and regulations governing e-commerce and dropshipping. They will abstain from involvement in any illegal or unethical practices while utilizing the PakDropshipping platform.
– Account Security: The partner bears the responsibility of maintaining the confidentiality of their account login information and is accountable for any activities conducted under their account. PakDropshipping shall not be held liable for any unauthorized access, fraudulent activities, or losses arising from the partner’s negligence, including but not limited to weak passwords, sharing login credentials, or failing to report suspicious account activity in a timely manner.
– Customer Support: Partners are solely responsible for customer inquiries, complaints, and post-sale support related to their stores. PakDropshipping’s role is limited to order fulfillment and dispatch.
3. Intellectual Property Usage:
– Usage of Copyrighted Creatives and Brand Names: Partners are strictly prohibited from using copyrighted creatives or brand names.
– Consequences for Violations: Any unauthorized use of intellectual property will result in severe consequences, including the permanent suspension of the partner’s account. Profits accrued during the period of intellectual property violation will be withheld permanently and will not be paid to the partner under any circumstances. Repeat offenders may face legal action, and PakDropshipping reserves the right to seek damages and recovery costs for continued intellectual property violations.
– Verification Process: Partners must adhere to a verification process to ensure the proper use of approved creatives and brand names.
– Monitoring and Auditing: PakDropshipping.com reserves the right to regularly monitor and audit partner activities for compliance with intellectual property guidelines.
– Reporting: Partners are encouraged to report any instances of unauthorized use of creatives or brand names via email.
4. Order Processing and Delivery:
– Processing Time: Orders received before 12 pm are dispatched on the same day. Any orders received after 12 pm will be dispatched the next day. Please note that all couriers are off on Sundays & National holidays.
– Delivery Estimates: After dispatch, delivery takes 2 to 4 days in major cities and 5 to 7 days in remote areas and interior cities. Please understand that delays may occur due to unforeseen circumstances.
– Refunds/Returns: Partners are responsible for managing customer refunds/returns as per their individual store policies. For PakDropshipping’s return conditions (e.g., defective/wrong items), please review our complete Return & Refund Policy.
– Force Majeure (Unexpected Disruptions): PakDropshipping is not liable for delays or failures in service caused by unforeseen circumstances beyond our control, including but not limited to acts of God, war, courier disruptions, or government restrictions. Delays caused by Force Majeure events do not automatically entitle the partner or customers to refunds or returns. However, in cases where delivery is deemed impossible due to prolonged disruptions, PakDropshipping will assess the situation on a case-by-case basis to determine alternative solutions, if any.
5. Shipping & Profit Transfer
– Shipping Labels: Partners receive copies of shipping labels for your parcels to maintain your records and for future reference. It is the responsibility of partners to monitor their shipments and to reach out to the courier company in case of any undue delays or related issues.
– Profit Transfer: The net profit amount for every 15 days is automatically transferred to the Partner’s provided bank account, as indicated during registration. This process occurs twice a month, following the conditions outlined below:
Orders delivered between the 26th and 10th: Payment will be processed on the 15th.
Orders delivered between the 11th and 25th: Payment will be processed on the 30th.
Public Holidays & Delays: If the scheduled payment date falls on a public holiday or non-working day, the payment will be processed on the next working day.
– Claims Deadline: Payment claims will not be entertained beyond 60 days from the order placement or after 15 days from the statement generation. Partners are provided with detailed reports and are responsible for ensuring that timely payment processing is carried out in accordance with the policy.
For detailed information on shipping methods, packaging charges, and COD policies, please refer to our Shipping Page
6. Fees & Pricing
– Registration Charges: The registration charges are non-refundable. Partners are advised to thoroughly understand the complete procedure, review the products, compare pricing, and ensure satisfaction before registering an account. For any queries or clarifications, contact our helpline at 0334-3948583.
– Fee Changes: PakDropshipping reserves the right to modify service fees, product prices, or profit structures. Partners will be given at least 7 days’ prior notice before any changes take effect. Continued use of the platform after the notice period constitutes acceptance of the revised terms.
7. Data & Privacy:
– Data Collection and Usage: PakDropshipping is committed to protecting the privacy of its partners. We will not disclose any personal or business information to third parties without the explicit consent of the partner.
– Breach Notification: Partners must immediately report any suspected data breaches or unauthorized access to their accounts. PakDropshipping will not be liable for losses due to delayed reporting.
8. Termination:
– Misinformation & False Information: Partners must provide accurate and truthful information, specifically regarding their business and brand names for shipment purposes. Failure to do so may result in account termination.
– Unethical Practices: Any engagement in unethical practices or the provision of false information may lead to immediate account termination and potential legal action.
– Abuse & Inappropriate Behavior: Partners engaging in the use of abusive language or displaying inappropriate behavior will face immediate account termination.
– Public Complaints: Partners who publicly raise complaints without following the designated complaints procedures outlined by PakDropshipping may have their accounts terminated.
– Amendments: PakDropshipping retains the right to amend the terms and conditions of this agreement at any time. It is the responsibility of the partner to remain updated on any modifications.
9. Legal & Disputes
– Right to Legal Action: PakDropshipping.com reserves the right to take legal action in cases of severe intellectual property violations. Legal expenses incurred may be passed on to the violating party.
– Reputation Clause: Partners must not engage in defamatory or misleading discussions about PakDropshipping on social media or public forums. Violations may result in account termination and legal action.
– Dispute Resolution: Any disputes arising from this agreement shall be resolved through mutual discussion. If unresolved, disputes will be subject to the applicable laws and jurisdiction of Pakistan.
– Liability Limitation: PakDropshipping.com shall not be held liable for any indirect, incidental, or consequential damages arising from the use of its platform, services, or any partner’s business activities.